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Notes on product management, delivery, AI tooling, and whatever I'm currently building.
Article
Working with AI: What I've Actually Done
I’ve been using AI tools seriously for about a year now. Not in the “asked ChatGPT to write an email” way, but in the “built...
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Case Study
SolarCity: Building a solar suitability tool that replaced the sales call
The traditional solar sales process started with a phone call. A prospective customer would make contact, a salesperson would spend thirty minutes gathering basic information...
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Case Study
42Below Fat Boy: augmented reality point-of-sale in travel retail
42Below had already built a reputation for doing things differently — irreverent, distinctly New Zealand, and allergic to anything that felt like a standard liquor...
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Case Study
ICT Protege Access+: rebuilding the mobile access control experience
ICT’s Protege Mobile app was old. Built on frameworks that were deprecated almost immediately after release, it didn’t reflect the seamless customer experience ICT was...
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